Shipping policy
Shipping Policy
Delivery Information
We aim to process and dispatch all orders as quickly as possible to ensure a smooth and reliable shopping experience.
All UK orders are shipped using Royal Mail services.
Processing Time
Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
You will receive a confirmation email once your order has been dispatched.
Shipping Options & Rates (UK)
| Order Value | Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|---|
| £0 – £24.99 | Royal Mail 48 | 2–3 business days | £3.99 |
| £25 – £49.99 | Royal Mail 48 | 2–3 business days | £2.99 |
| £50 – £79.99 | Royal Mail 48 Tracked | 2–3 business days | £1.99 |
| £80+ | Royal Mail 48 Tracked | 2–3 business days | Free |
Tracking
Tracked shipping is automatically applied to higher-value orders.
If your order includes tracking, you will receive a tracking number via email once your order has been dispatched.
Delivery Times
Estimated delivery times are provided by Royal Mail and are not guaranteed.
Delays may occasionally occur due to factors outside our control, such as peak periods or postal disruptions.
Incorrect Address
Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Parcels
If your order has not arrived within 7 business days from dispatch, please contact us and we will assist you in resolving the issue.
Contact Us
If you have any questions regarding your shipment, please contact our support team.
Thank you for shopping with us.