Shipping policy

Shipping Policy

Delivery Information

We aim to process and dispatch all orders as quickly as possible to ensure a smooth and reliable shopping experience.

All UK orders are shipped using Royal Mail services.


Processing Time

Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

You will receive a confirmation email once your order has been dispatched.


Shipping Options & Rates (UK)

Order Value Shipping Method Estimated Delivery Time Cost
£0 – £24.99 Royal Mail 48 2–3 business days £3.99
£25 – £49.99 Royal Mail 48 2–3 business days £2.99
£50 – £79.99 Royal Mail 48 Tracked 2–3 business days £1.99
£80+ Royal Mail 48 Tracked 2–3 business days Free

Tracking

Tracked shipping is automatically applied to higher-value orders.
If your order includes tracking, you will receive a tracking number via email once your order has been dispatched.


Delivery Times

Estimated delivery times are provided by Royal Mail and are not guaranteed.
Delays may occasionally occur due to factors outside our control, such as peak periods or postal disruptions.


Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.


Lost or Delayed Parcels

If your order has not arrived within 7 business days from dispatch, please contact us and we will assist you in resolving the issue.


Contact Us

If you have any questions regarding your shipment, please contact our support team.


Thank you for shopping with us.